https://youtu.be/N-IhHrhEqic?t=24

도와드릴까요?

Can I help you?

> Can I help you?

어, 네.

Uh, yeah.

> Uh, yeah.

제 짐이 안 왔어요.

My suitcase hasn't arrived.

> My suitcase hasn't arrived.

어떤 항공편을 타 셨죠?

Which flight do you want?

> Which flight were you on?

존 F. 케네디 국제 공항에서 출발한 RT 163이요.

Flight RT 163 on JFK.

> Flight RT 163 from JFK.

인적사항을 알려주시면 수하물 번호를 발급해 드리겠습니다.

I'll take you a details and I can issue the reference number.

> I'll take your details and then I can issue you with a reference number.

성함이 어떻게 되시나요?

Can I have your name please?

> Can I have your name please?

어, 제 이름은 Jennie Zielinski 에요.

Uh, My name's Jennie Zilelinski.

> Uh, My name's Jennie Zilelinski.

ZILELINSKI요.

That's ZILELINSKI. 

> That's ZILELINSKI. 

영국은 방문하시는 거죠?

And you're visting to the UK?

> And you're a vistor to the UK?

네 , 맞아요.

That's right.

> That's right.

======================================================

https://youtu.be/BPTBUw_Ss8I?t=37

I need to report for a lost luggage.

> I need to report lost luggage.

I'm very sorry that happened.

> I'm very sorry that happened.

What do I need to do?

> What do I need to do?

Please fill office lost luggage form.

> Please fill out this lost luggage form.

I have very important business papers in my suitcase.

>I have very important business papers in my suitcase.

I understand.

> I understand.

I'm very sorry.

> I'm very sorry.

Will you contact me as soon as you find it.

> Will you contact me as soon as you find it?

Yes, We'll send it to you right away.

> Yes, We'll send it to you right away.